In this episode of The Admin Avenues Podcast, I sit down with Heather Batchelor FAIOP, a true stalwart of the admin profession with an incredible 40-year career - to talk about leadership, legacy, and breathing new life into one of Australia’s oldest professional associations, the Australian Institute of Office Professionals (AIOP).
Heather opens up about her journey from her first admin role to becoming National President of AIOP during one of its most challenging chapters. She shares the bold decisions, difficult changes, and strategic partnerships that helped turn things around, and why collaboration across the admin profession is key to its future.
This conversation is full of insights, history, and inspiration for anyone passionate about elevating our profession.
What you’ll hear in this episode:
- Heather’s 40-year admin journey and the milestones that shaped her career
- Why she said “yes” to leading AIOP when it was at a crossroads
- The most challenging and rewarding changes made to ensure AIOP’s survival
- The vision and strategy behind the AIOP rebrand
- How collaboration with organisations like Admin Avenues has strengthened the profession
- Heather’s hopes for the future of AIOP and advice for future admin leaders
If you care about legacy, leadership, and making an impact in your profession, you’ll love this episode.
Listen now and be inspired to lead change in your own corner of the admin world.
Episode 5